( 22 ) FEEDBACK
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The fact is, I work a lot. Easily 50 hours a week. I was promoted at work some months ago and my workload quadrupled. Many old hand players might even be able to pinpoint the month because my activity slacked off so sharply. I've been struggling to keep up ever since.
You're not the only one who's felt that. Even my so called 'favorites' often have to wait weeks, sometimes months, for things to happen, to get answers to PMs, to see finished threads (or sometimes not to finish them at all). Almost without exception, the only threads I can finish are those that are boomeranged in times when I usually have my coffee breaks or lunch.
Regarding your example of the character who was injured: it was clarified in discussion that the NPC they were with would have healed them immediately. In no way was any retconning necessary. It had also been made clear in the character's prior attempts to do similar work that injury was likely, and it was the second time, ICly, when they were injured for their efforts.
Regarding shard power levels: IC mechanisms were made to cap the power level at 1 until the game story reached a certain point so that there would not be a huge disparity of power levels. A safeguard against what had been (and is still) happening via boons. But regarding your primary complaint:
I've been seeking out additional help with running the game and its story since shortly after Christmas. Help was gained within the last few weeks, and it's been a bumpy ride. There were some miscommunications. And I wasn't always the best teacher, the best co-mod, or the best communicator. Regarding the incident you mentioned, about me throwing my new co-mod under the bus; I'm not proud of myself. I acted rashly, regretted it later, and apologised to the individual when I could speak to them again.
And I apologise to you, for your experience; and for other players who feel the same way. By the time you left this feedback, several things had already been put in motion to safeguard others from a similar experience: the growth of the team, primarily, the changes to the quest system, etcetera. I'll be on-call for the team to assist in the transition so that all current players don't feel any interruption.
Thank you for your time and your honesty regarding these criticisms.